What is Tidio?

Tidio is a customer engagement tool that uses dynamic communication platform. Blending intelligent chatbots with live support capabilities, it creates interactive experiences that can convert casual browsers into committed customers.

Why use this integration?

By integrating both Judge.me and Tidio, you can take a proactive approach to customer feedback and support.

This includes automatically thanking customers for positive reviews and get the ability to send them special offers depending on their rating.

Also, if a customer is about to leave a negative review, Tidio can enable a chatbot to step in and address their concerns before the review is posted, giving you the chance to prevent that scenario.

And lastly, if you're already comfortable with their software, you manage and respond to reviews directly from Tidio’s inbox, streamlining your support process.

This integration helps you build stronger customer relationships, improve satisfaction, and turn all forms of feedback into opportunities to improve.